Customer Service

How Can We Help?

We want to make sure that you get the most out of your firstSTREET products, and are set up for success when using them. If you have questions, or are in need of help with an order or a product you’ve recently purchased, contact one of our helpful customer service representatives:

9AM - 8PM (Eastern Time) Monday - Friday: 1-800-958-8324

or email us anytime at CustomerService@firstSTREETonline.com

Extended Quality Assurance Plan

Why not become worry-free and protect your investment with firstSTREET’s Extended Quality Assurance Plan!

Taking advantage of this plan will give you peace of mind and make sure you don’t have to pay any more or go without a necessary product.

Length of coverage and price do vary, for details give us a call or ask about it when you make your purchase!

Returns

If for whatever reason a product does not meet your needs and you wish to return it, please check our Returns page for more info on qualifications and process for specific products.